Shortfundly logo
For creators

Grievance Redressal

Report issues and get a response from our team.

We aim to resolve complaints fairly and promptly. If you have a concern about a campaign, payment, content, or account action, use the process below.

How to file a grievance

  • Email or message us via the Contact page with your account email and campaign link (if any).
  • Describe the issue, dates, and desired outcome.
  • Attach screenshots or order references if available.
  • We acknowledge most complaints within 3 business days.
  • We strive to resolve or escalate within 15 business days depending on complexity.

Grievance officer

Sm Smartygen Media Networks Private Limited, NO:9, REVENTH PALACE, OFFICERS COLONY 4TH STREET, ADAMBAKKAM, CHENNAI, Tamil Nadu 600088, India. WhatsApp: +91 9361223155.

Contact support
Media mentions:
  • the hindu
  • The Indian Express
  • Your story
  • Dinamalar
  • Yahoo! News
  • iamwire
  • e27
  • Techstory
  • Prodworks
Our Products:OTTSaasHubFestivalTicketConnectRentPlayShortfundly OTTShorts OTTTools